As a patient-centric practice, we now offer our patients access to their images via our Patient Connect Platform. This will allow you to access your images from anywhere and at any time – even your mobile phone.

Note that your radiological report provides only a partial insight into your current clinical condition. Your treating doctor will draw insights from other sources such as their own clinical examination, lab results, clinical history, etc. to provide you with a holistic diagnosis. Thus Morton & Partners recommends consulting with your treating doctor prior to viewing your radiological results.

The benefits of having access to your images and reports via Patient Connect:

• – FULL ACCESS to all your reports and images history at Morton & Partners.
• – FULL CONTROL to update your records (passwords, contact email)
• – BE INFORMED every time new images or results are loaded onto your profile.
• – REFER back to your images should you need to have comparative studies done (e.g. mammograms)
• – CONFIDENTIALITY is ensured via our secure platform.

Note that Morton & Partners will always recommend consulting with your referring doctor prior to viewing your results as they may contain adverse findings which would be better discussed in consultation with your doctor. 

Patient Connect allows 2 ways of accessing your information:

1. I-CODE ACCESS:
2. This method will allow you to access one specific study. The16 digit I-code can be requested from our friendly patient administrators in branch or via our service desk (servicedesk@morton.co.za) and is only valid for a specified period.
3. Note that you will be asked a few security questions, so best the keep the document provided on hand for guidance.

CREATE AN ACCOUNT:
Another option would be to Create an Account, you can do so by accessing https://patient.morton.co.za/ and clicking on ”Create an Account”. This will allow you to access your full imaging history and create your own password and username.

Please use your Windows or Android devices, IOS devices to access full version (images and reports) of the Patient Connect Platform.

Your profile will show all your related exams.

Accessing a specific exam:
1. Click on the relevant exam you wish to view, this will go to a summarised view of your exam (summary report).
2. To access your images you can click on the “Open in Xero Viewer” button.
This will open to your full report (on the left of the screen) and exam images on the right of the screen. Depending on the type of study you will be able to scroll through your images.

Yes, if you have access to the relevant username and password, you will be able to access the family members profile.

The current system allows for a separate account for each patient registered.

You will be able to access your images and/or reports at any time.

Images are stored in our system, as per relevant regulations.

As a fully digital practice, a patient’s images and reports are almost instantly available to the referring doctor as they are processed by our imaging software and platforms.

This enables your clinician to provide you with feedback once he has reviewed the exam details.
Best of all this means you do not have to wait in our branch for your report following your procedure.
Please direct all queries regarding your results to your referring doctor.

Note that your radiological report provides only a partial insight into your current clinical condition. Your treating doctor will draw insights from other sources such as their own clinical examination, lab results, clinical history, etc. to provide you with a holistic diagnosis. Thus Morton & Partners recommends consulting with your treating doctor prior to viewing your radiological results.

Please direct all queries regarding your results to your referring doctor.

PLEASE NOTE: Your doctor may not yet have seen your results by the time you view them.

Your images and report will be available on Patient Connect 7 days after your initial examination.
This will allow your referring doctor time to review your images and assess the appropriate treatment plan if required.

Should you urgently require your report & images due to immigration or other procedural requirements, please contact us via the Patient Connect platform – click on Get Help icon or the Messages Icon (once signed up) to share a message with one of our Patient Connect Administrators.

Note that your radiological report provides only a partial insight into your current clinical condition. Your treating doctor will draw insights from other sources such as their own clinical examination, lab results, clinical history, etc. to provide you with a holistic diagnosis. Thus Morton & Partners recommends consulting with your treating doctor prior to viewing your radiological results.

Your Patient Connect profile includes secure details and medical information, it is therefore very important to create your own secure login. Should you need to reset the password, please utilise the links on the login page.

Should your email have changed after your last visit, the notification will be sent to your email address submitted during your last visit. Please provide our teams with your latest email address as all notifications will be sent to the email address recorded in the branch.

The current version of this platform is not enabled to share images and reports at this stage.

Contact our service desk by emailing servicedesk@morton.co.za or by using the Get Help or messaging tools on the Patient Connect platform.