FAQ

Fees and Billing

  • WE CHARGE MEDICAL AID RATES FOR MOST PROCEDURES
    At Morton & Partners, we only charge the specified medical aid rate for most examinations as determined by your particular medical scheme;
    Whilst the account remains your responsibility to settle, we will submit your accounts on your behalf to your medical aid scheme if it is in good standing.

    WHEN MAKING YOUR APPOINTMENT:
    If you are a member of a medical scheme, please provide proof of your current medical scheme membership when making your appointment.
    We advise you to review your medical aid plan details to confirm whether a co-payment would apply for your procedure or would be covered from your medical savings account (where applicable). In certain circumstances, a co-payment may be required and or your benefits may be depleted. To the extent that this information is known at the time of service, immediate settlement of the shortfall will be required.

    PRE-AUTHORISATION:
    If pre-authorisation is required by your scheme for any particular imaging examination or procedure, it is your responsibility to obtain such pre-authorisation.
    We invite you to approach us for assistance in applying for pre-authorisation. Pre-authorisation is, however, not a guarantee of payment and does not absolve you from the responsibility of settling our account.

  • PRIVATE-PAYING PATIENTS
    Our account will be rendered at our standard private rate;
    A reduced preferential rate will apply If the account is settled in full:
    On the same day as the imaging procedure, or
    If you are admitted to hospital at the time of your imaging procedure, on the same day you are discharged from the hospital;
    All non-SA residents will be required to settle their radiology account in full on the day of examination, or discharge from the hospital, if admitted as an in-patient at the time of the examination;
    All SA residents who have contracts with insurance companies or international medical aid schemes are required to settle their accounts with us on the day of examination or discharge from the hospital, if admitted as an in-patient at the time of the examination.

  • Follow the link to our online payments page, where you can also get the banking details of the respective practices.

    I would like to pay my invoice